Samsung’s Galaxy S24 Ultra is about to receive a powerful update to address recent complaints over display quality.
Feb 12 update below. This article was originally posted on Feb 9.
According to a recent report from the perennial leaker Ice Universe, Samsung is working on a new display adjustment tool that will give users fine control over on-screen color reproduction as well as a new “Vividness” slider that can be used to boost color output to match the look of previous Samsung smartphones such as the Galaxy S23 Ultra. The tool should arrive as part of a software update.
According to the report, increasing Vividness by one notch will cause a Galaxy S24-series display to match the default color reproduction of the Galaxy S23 Ultra, while pushing it one step further will result in Galaxy S21 Ultra-like colors.
If the report is accurate, Samsung’s new color controls will please the many Galaxy S24 owners currently dissatisfied with their displays’ “washed out” appearance when using the current Vivid mode display option.
It remains to be seen how Samsung might present these controls to Galaxy S24-series owners during setup. However, if the user is left to find and move the Vividness slider under their own initiative, it suggests that the display will retain its controversially “muted” colors by default.
Furthermore, the report doesn’t mention whether the current Natural and Vivid modes will continue to exist alongside the new controls or whether the new sliders will replace them. If Samsung retains the current modes, then I feel there should also be a clearly visible difference between them, i.e., the current Vivid mode still needs updating to make it look more vivid than Natural mode.
There’s no word yet on when the update might arrive, but let’s hope Samsung rolls it out sooner rather than later.
Feb 12 update – users complain of more display issues
Despite excellent independent test results, a recent Reddit poll reveals another unrelated problem spoiling the display quality for some Galaxy S24-series users.
The poll reveals that 151 of 358 voters see a “grainy texture” present in gray or darker areas of the screen. Several responses to Ice Universe’s tweet above also complain about this apparent graininess.
It’s important to note, however, that the majority of poll respondents were either unsure or didn’t see such a problem on their devices at all.
The perceived problem seems to affect some Galaxy S24 Ultra and Galaxy S24/S24+ handsets and appears to be a permanent hardware issue rather than one that could be fixed via a software update.
One commenter on the Reddit post claims to have already been told by Samsung to return their smartphone for a refund, indicating that the company isn’t quibbling with at least some customers experiencing the issue. Other users haven’t been so lucky, however.
Of course, asking for a device to be returned does not constitute an admission of any problem—It would make sense for Samsung to examine the device anyway, just to make sure.
Follow @paul_monckton on Instagram