Sam Altman’s OpenAI ChatGPT o3 Is Betting Big On Deliberative Alignment To Keep AI Within Bounds And NontoxicDecember 23, 2024
Trump’s Incoming National Security Adviser Vows ‘Severe Consequences’ for Hostage-TakersDecember 23, 2024
How To Use Customer Service To Disrupt A Traditional Industry Tech November 19, 2024 Recently, I had the pleasure of speaking to Voyo Popovic, the founder and CEO of Piece of Cake, a fast-expanding…
4 Benefits To An Integrated Strategy Tech November 4, 2024 If your agents aren’t equipped with the right AI tools, there’s a strong chance they’re using tools they found on…
Netflix Needs Customer Service Help Like All Of Our Content Providers Tech October 21, 2024 I have a paid account on Netflix. I tried to sign in one evening on my TV, and I was…
AI’s Role In Transforming Customer Service Tech September 29, 2024 Customer experience is a top priority for many businesses, and for good reason. We all have experienced both good and…