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Home » US accuses Lyft of discrimination against disabled riders: suit

US accuses Lyft of discrimination against disabled riders: suit

By News RoomNovember 11, 2026No Comments2 Mins Read
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The US Justice Department sued Lyft, alleging the ride-hailing services provider discriminated against passengers with disabilities, including those who use service animals and mobility devices such ​as stowable wheelchairs.

The lawsuit, seeks $53 million for individuals with disabilities whom Lyft allegedly discriminated ​against, and who have submitted complaints to Lyft or the Department of ⁠Justice, the DOJ said in a statement.

Lyft said it disagreed with the allegations ​made in the Justice Department lawsuit that was filed in the US District Court for ​the Northern District of California.

A Lyft logo on a car window.
The US Justice Department sued Lyft, alleging the ride-hailing services provider discriminated against passengers with disabilities.

The lawsuit alleges Lyft violated Title III of the Americans with Disabilities Act of 1990, which prohibits private transportation companies from discriminating based on disability.

The lawsuit seeks a court ​order to force Lyft to stop the alleged discrimination, to modify its policies to ​comply with the Americans with Disabilities Act, and to train its staff and drivers on the law, ‌the ⁠Justice Department said.

The Justice Department alleged that Lyft and its drivers routinely refuse service to individuals with disabilities and refuse to reasonably modify Lyft’s policies and practices to avoid such discrimination.

A Golden Retriever guide dog helps a person cross a pedestrian crossing.
The lawsuit alleges Lyft violated Title III of the Americans with Disabilities Act of 1990, which prohibits private transportation companies from discriminating based on disability.

“We have long-standing policies requiring drivers to accommodate riders who travel with service ​animals or use foldable ​mobility devices, and drivers ⁠who violate these policies face serious consequences, including permanent deactivation,” Lyft said in a statement responding to the lawsuit.

Lyft also said ​it has cooperated with the DOJ during its review.

Last year, the ​US government sued ⁠Uber(UBER.N), opens new tab, accusing the ride-sharing company of violating the same federal law by discriminating against passengers with disabilities.

That lawsuit sought $125 million for individuals subjected to the alleged discrimination and who previously ⁠submitted ​complaints to Uber or the Justice Department.

Uber had said ​it disagreed with all of the allegations, and was committed to expanding access and improving the experience of ​riders with disabilities.

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