About nine in 10 office workers are more productive now thanks to AI – but not all are using it effectively.
A poll of 2,000 employees found 88 percent have embraced the technology in their jobs – including research tools, writing or content generation, and data analysis tools.
With 52 percent convinced they complete tasks faster because of AI and 25 percent claiming it has transformed their role.
However, there might be room for improvement — of those who use AI, only 34 percent have fully integrated the tech into their workflow, with the rest mainly keeping tasks involving AI separate.
And of those who have fully integrated the tech into what they do at work, almost all (83 percent) claim it has boosted their output.
In contrast, of those who haven’t fully done this, only 20 percent said it made them more productive – a difference of 63 percent.
Rich Hollingsworth, CEO for Fyxer — which commissioned the research as part of ‘The AI Productivity Trap Report’ — believes this shows a “growing AI productivity gap” and describes those who fully embraced the tech in their workflow as “AI superworkers.”
He said: “The AI adoption race is over. Almost everyone is now using AI.
“The next challenge is helping people use it in a way that saves them time, significantly boosts their productivity and genuinely transforms the way they work.
“The biggest gains come when AI becomes part of the workflow rather than another destination employees have to visit.”
It emerged Millennials (46 percent) have most fully embraced the technology – ahead of Gen Z (43 percent) and Gen X (38 percent).
While more men (51 percent) than women (38 percent) think AI has increased their productivity – a difference of 13 percent.
The study also found 63 percent of managers and senior leaders have personally selected which AI tools they use — compared to 42 percent of entry-level workers.
And this might be important because 35 percent of those who selected their own AI tools said the technology transformed their jobs.
However, just 18 percent of those who simply use the tools chosen for them by their employer feel the same way.
Carried out through OnePoll, the study found reading and writing emails are the most time-consuming activities among those polled.
Rich Hollingsworth, CEO for Fyxer, added: “The organisations seeing major gains aren’t necessarily doing something revolutionary or complex.
“They’re simply helping employees spend less time in their inbox and more time on the work that creates value.
“The AI transformations we’re seeing inside organisations often start with one or two people who find something that works, get results others can see, and the tools spread from there.
“The momentum comes from the ground up.”